About Us  > Credit Card Transactions   

Credit Card Security
Summary: Transactions performed securely by a third party, credit card numbers not stored by VetStop

Here at VetStop we use a specialist third party, Eway, to do our credit card processing with the bank. 
At no stage does our site record or store credit card numbers 
When it is time to make a payment you are transferred to the secure servers of Eway and the credit card transaction then occurs with our bank. Secure Sockets Layer (SSL) technology is used for this and you will notice the site you are transferred to begins with 'https:// …' indicating the page is secure. You will also notice a padlock ( ) appear in the status bar of your browser also indicating the page is secure. After the transaction is complete you are transferred back to our site. All we receive from Eway is confirmation of the transaction and a transaction number. At no stage do we know what your credit card number was and therefore it cannot be stored in our database.

Credit Card Surcharges
Summary: No surcharge for paying by credit card

As of the 1st January 2003 reforms by the Reserve Bank of Australia removed the prohibition of merchants recovering from card holders the cost of accepting credit cards. This means the merchant has the option of charging a surcharge when a credit card is used for a purchase. At VetStop we have chosen not to apply a credit card fee to purchases made with a credit card.

Returns and extra charges
Summary: Can be done without having to give credit card details again

There are times when customers request extra items be added to their order after the initial transaction has been completed. We can do this by requesting extra funds be charged to the credit via our electronic payment gateway, Eway. This is done without us needing the credit card number, we simply request that the same details used in the initial transaction be used. The same also applies for refunds. If a customer returns an item or we need to do a refund for any other purpose, this can be done in the same way without needing the credit card number again.

We accept the following cards: